IT Security News & Blog

PRTG Lacks Significant Features Against Ipswitch WhatsUp Gold

Posted: 20 September 2018

In this blog, we wanted to take a look at two industry rivals in the network monitoring space. German engineering at its best from Paessler, in the forms of PRTG; and the universally famous Ipswitch WhatsUp Gold.

Using information collected in August 2017, comparing PRTG version 17 and Ipswitch WhatsUp Gold 2018 SP2, we found that these two competitors are not equal at all.


Network Management

When comparing network management features, we looked at the device discovery phase, its output, how it can be configured, what it can discover and monitor, how it uses credentials during the discovery, how easy it is to select a device for monitoring and resultant dashboards.

  WhatsUp Gold 2018 PRTG v17
Automatic dependency discovery    
Multiple SNMP credential use during discovery    
Automatic network topology map generation    
Automatic wireless discovery and mapping    
Real-Time and historical wireless dashboards    
Dedicated SNMP MIB browser    
Support for SNMP and WMI credentials    
Microsoft PowerShell support.    
Add monitors to multiple devices at once    
Threshold-based alerting    
Default dashboards and customisation 200+ dashboards with customisation 32 dashboards with limited customisation 

We found that although both solutions include the capability to discover network devices, Ipswitch WhatsUp Gold was far more flexible in its approach. Allowing for multiple credentials to be selected in one larger scan, rather than a scan per credential.

We were also surprised to find that PRTG didn't produce an automated resultant network topology map, something we felt would be an obvious requirement when using a network monitoring solution.

Are you interested in network monitoring solutions? Take a look at our "10 Reasons Why Network Monitoring is a Must Have" guide.



Crucial to any large deployment of network monitoring, particularly for a managed service or enterprise-sized organisation, is scalability.

We looked at the number of monitors each could support; how many additional monitors could be added when the solution is expanded via the use of a scalability poller or polling engine; and whether either could support large virtualisation infrastructure.

  WhatsUp Gold 2018 PRTG v17
Supported monitors per instance 100,000 20,000
Sensors per additional poller/engine 2,000 200
Number of virtual monitors per instance Equal to above 20
Present in the EMA Radar report for a history of supporting sites with more than 500 devices.    

Based on the results, it seems that Ipswitch WhatsUp Gold is far better suited to environments which need to scale to larger sizes. Although cost is not being compared in this table, it does leave us with questions around the comparative cost for a large network, considering you can monitor five times more devices with one instance of Ipswitch WhatsUp Gold.

Ipswitch WhatsUp Gold has announced it latest service pack, want to learn more? Take a look at our blog for more information.


Cloud and Virtualisation Monitoring

With so much focus today on cloud and virtualisation, we wanted to compare both solutions capabilities and support in this area. We looked at support for VMware, Microsoft Hyper-V, Microsoft Azure and AWS.

  WhatsUp Gold 2018 PRTG v17
Out-of-the-box support for AWS    
Out-of-the-box support for Microsoft Azure    
Out-of-the-box support for VMware    
Out-of-the-box support for Microsoft Hyper-V    
Automatic discovery of virtualisation dependencies and relationships.    
Capture of virtual hypervisor event logging    


When it comes to virtualisation and cloud support, PRTG is a mixed bag. Although it supports AWS, Dropbox and other cloud applications, it makes a mistake by missing the fastest growing cloud hosting provider globally.

In addition, it seems a little short sighted to be able to discover virtual devices but not automatically map their relationships and dependencies. Leaving that task to the administrator.

In conclusion, we were a little disappointed with a lack of finishing touches to the PRTG solution. Although it can discover, monitor and send customised alerting. It relies heavily on customisation from the administrator before it can be called "ready".

Pair the resource needed to get the solution to a usable state with the poor scalability in one instance, leads us to conclude that it is just not fit for bigger networks and more mature environments.

...and that is why Ipswitch WhatsUp Gold remains our favourite.

Would you like to learn more about Ipswitch WhatsUp Gold? Our solution specialist have been working with Ipswitch solutions for up to a decade each. Book a call with us today to find out more.


How High Performing IT Teams Monitor Their Networks

Topics: Network Monitoring, WhatsUp Gold, PRTG

Chris Payne

Written by Chris Payne

Managing Director - Advanced Cyber Solutions